Happiness GuaranteeUpdated 3 months ago
Happy Being
★
30-Day Happiness GuaranteeTrying us should feel easy. Not risky.
We know buying beverages online means you can't taste test first. So your first order comes with a full 30-day guarantee — take your time, sip at your pace, and if it's not for you, we'll make it right.
Risk-free first order
First purchase only
30 days from delivery
From the day it arrives
Full refund or alternative
Whatever works for you
How it works
1
Order arrives
Your 30-day window starts from the delivery date
2
Sip & experience
Take your time to try Happy Being at your own pace
3
Love it or let us know
Not working for you? Reach out within 30 days
4
We make it right
Full refund or an alternative — your call
Our promise to you
We're confident you'll love Happy Being. But if something isn't working, our customer experience team is here to help and will do everything possible to make it right. If you're not fully satisfied, you'll get:
A full refund
An alternative solution
No stress, no pressure
Conditions
1
First order only
The 30-day guarantee applies to your first purchase only. Subsequent orders are covered by our general refund and returns policy.
2
Submit within 30 days
Refund requests must be submitted within 30 days of your delivery date. Requests after this window won't be accepted under this policy.
3
One case of product
The guarantee is applicable to one case of product per customer — not multiple cases in a single order.
4
Bulk & wholesale excluded
Bulk and wholesale orders are not eligible for refunds under the happiness guarantee policy.
5
We lead with kindness — and fairness
We always aim to be kind and fair. While we trust our community, we reserve the right to decline refund requests that appear to misuse or abuse this policy.
Ready to get in touch?
Our customer experience team is here to help. Drop us a line and we'll make it right.